Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is instructor-led or self-paced training.
Our refund policy is as follows:
Cancellation & Refunds: Online Training
For Self Placed Learning:Raise refund request within 7 days of purchase of course. The money-back-guarantee is void if the participant has accessed more than 25% of the content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Instructor Led Training:
Raise refund request within 7 days of purchase of course. Money-back guarantee is void if the participant has accessed more than 25% of the content of an e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
Also, In case a user downloads the E-Book for the course the money-back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.
For Post Graduate Programs:
No refund will be applicable once part/full payment is done.
Cancellation & Refunds: Classroom Training
ECLIDE Solutions reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)
Refund request can be initiated in two ways
Refunds: Duplicate payment
Refunds of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.
ECLIDE reserves the right to revise the terms & conditions of this policy without any prior notice.
Note: All refunds will be processed within 10 working days after the refund request is approved by ECLIDE.